From there, you can choose to purchase a new hard drive. You can do this by going to the “Preferences” menu in Photoshop and selecting the “External Storage” option. If you still can’t free up enough space on your hard drive, then you will need to buy a new hard drive. From there, you can choose to delete the contents of your cache. You can do this by going to the “Preferences” menu in Photoshop and selecting the “Cache” option. If that doesn’t work, then you will need to delete some of the files on your hard drive. – Close some files that you no longer need. Specify appropriate drive for scratch disk. Hold down the Cmd + Option keys (macOS) or Ctrl + Alt keys (Windows) during app launch and set a new scratch disk for your system under the Scratch Disk Preferences dialog that opens. – Choose Edit > Purge > All Memory & History. You can also resolve a 'scratch disk full' condition by selecting additional drives for use as scratch disks. – Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (Mac OS), and then select another hard drive from the Scratch Disk menu. You can solve this problem by doing any of the following: ![]() Specify appropriate drive for scratch disk How much scratch disk space do you need Minimum free space on a scratch disk should be 6 GB for Photoshop desktop. PRO TIP: If you see the message “scratch disks are full” in Photoshop, it means that you have run out of room on the hard drive(s) where Photoshop is saving temporary data. If Photoshop 2019, or earlier, cannot launch because the scratch disk is full, hold down the Cmd + Option keys (macOS) or Ctrl + Alt keys (Windows) during launch to set a new scratch disk.
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